Last updated: January 1, 2025
This Privacy Policy describes how SoulMachine Innovations Pvt Ltd ("we," "us," or "our") operating OroPocket ("the App") collects, uses, and protects your personal information when you use our mobile application and related services.
1. INFORMATION WE COLLECT
Personal Information:
- Phone number for authentication
- Name and email address
- Bank account details for transactions
- KYC documents as required by law
- Transaction history and investment preferences
Technical Information:
- Device information and identifiers
- IP address and location data
- App usage analytics
- Push notification tokens
2. HOW WE USE YOUR INFORMATION
- Process gold, silver, and Bitcoin investments
- Verify your identity and comply with regulations
- Send transaction confirmations and updates
- Provide customer support
- Improve our services and user experience
- Send promotional offers (with your consent)
3. INFORMATION SHARING
We may share your information with:
- Payment processors (Cashfree, Razorpay)
- Gold and silver dealers (Augmont)
- Banks and financial institutions
- Government authorities when required by law
- Service providers who assist our operations
We do not sell your personal information to third parties.
4. DATA SECURITY
We implement industry-standard security measures including:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security audits
- Access controls and authentication
- Compliance with financial regulations
5. YOUR RIGHTS
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Opt-out of marketing communications
- Withdraw consent for data processing
6. CONTACT US
For any privacy-related questions or concerns:
Email: support@oropocket.com
Address: S-6A, SriniwasPuri Extn. New Delhi 110065
Company: SoulMachine Innovations Pvt Ltd
7. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any material changes through the App or by email. Your continued use of OroPocket after such modifications constitutes acceptance of the updated Privacy Policy.